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Frequently Asked Questions

 

What are the shipping times?

Please visit our shipping information page for overall estimates: here

Shipping times may vary between products. Please see product descriptions for specific times.

Generally, you should receive your purchase within 7 business days.

Do you ship internationally?

Yes we currently ship to the majority of the world. If any questions or you can't seem to ship to your region, please reach out to us and we'll try and resolve.

I ordered 2+ items, but only received one... where's my order?

We have numerous warehouses across all continents so frequently we'll be shipping items separately from multiple locations. If one item comes, don't panic, everything will arrive :)  

I no longer want my order, can I cancel and refund?

We don't provide cancellations if the shipping email has already been sent. Once the item(s) have been shipped we no longer have control of them. However, if the item is damaged just reach out to us and we'll be happy to help.

Where can I contact you?
We try our best to get back to you within 24-48 hours on business days. Please be patient and we will get back to you. You can contact us here.