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Frequently Asked Questions

 

How long does it take to receive my order?

Please visit our shipping information page for overall estimates: here.

Generally, you will receive your purchase within 7-10 business days if you are located in North America.

 
Do you ship internationally?

Sure do.

 
I ordered 2+ items, but only received one... where's the rest of my order?

We have numerous warehouses, so frequently we'll be shipping items separately from multiple locations. If only one item comes, don't panic, everything will arrive. 

 
I no longer want my order, can I cancel and refund?

Items become non-refundable if the shipping email has already been sent. Once the item(s) have been shipped we no longer have control of them. However, if the item is damaged, just reach out to us and we'll be happy to help.

 
Where can I contact you?
We try our best to get back to you within 24 hours on business days. You can contact us here.